The reasons vary - it may be because you are trying to close a position outside of trading hours. Or, occasionally it may be not possible to close a position that is hedged. For further assistance please contact our Brokerage Department (visit the "Contact Us" section on our website) or send an email to firstname.lastname@example.org.
Articles in this section
- How do I create and manage Alerts?
- Can I lose my money on the platform?
- What technical analysis tools do you offer?
- Why can’t I close my position?
- Why can't I open a position?
- How do I close a position?
- How do I open a position?
- What can cause an instrument to be grayed out/unavailable?
- Will someone be managing my investments?
- Can I place a trade with my mobile device?